Agent Banking
Introducing Bank Islam Agent Banking – a third party agent appointed by Bank Islam to conduct banking transactions on behalf of the Bank. Bank Islam specifically appointed structured and unstructured agents to provide financial services to the underserved population in remote locations nationwide.
What are the services offered by Agent Banking?
|
Ar-Rahnu YaPEIM |
Petronas Mesra |
|---|---|
| Cash Deposit (for Saving Account and Current Account) Cash Withdrawal (for Saving Account, Current Account, Al-Awfar Account and iGain Account*); and Mobile Reload |
Cash Deposit (for Saving Account and Current Account) Cash Withdrawal (for Saving Account, Current Account, Al-Awfar Account and iGain Account*) |
*Note: for transaction purpose at self service terminal, Al-Awfar Account will appear as Saving Account and iGain Account will appear as Current Account.
Please take note that, the above transaction is only applicable to saving / current primary account.
Agent Banking Bank Islam Logo
Benefits & Features
- Time saving
- Cost effective
- Easy access
- Hassle free
- Long opening hours
- Secured
Type of Banking Transactions Offered
|
Type of Transactions (Structured) Ar-Rahnu YaPEIM |
Limit Per Transaction Per Day |
Daily Limit for Each Customer |
||
|---|---|---|---|---|
|
Minimum Amount (RM) |
Maximum Amount (RM) |
Maximum Amount (RM) |
Maximum Number of Transactions |
|
| Cash Deposit | 10.00 | 5,000.00 | 5,000.00 | 3 Times (per account) |
| Cash Withdrawal | 10.00 | 5,000.00 | 5,000.00 | 3 Times (per account) |
| Mobile Reload | 10.00 | 100.00 | 250.00 | Unlimited |
|
Type of Transactions (Unstructured) Petronas Mesra |
Limit Per Transaction Per Day |
Daily Limit for Each Customer |
||
|---|---|---|---|---|
|
Minimum Amount (RM) |
Maximum Amount (RM) |
Maximum Amount (RM) |
Maximum Number of Transactions |
|
| Cash Deposit | 10.00 | 2,000.00 | 2,000.00 | 3 Times (per account) |
| Cash Withdrawal | 10.00 | 1,000.00 | 1,000.00 | 3 Times (per account) |
List of Agents: Ar-Rahnu YaPEIM
|
No. |
Agent Name |
Agent’s Details |
|||
|---|---|---|---|---|---|
|
Address |
Contact No. |
Operation Hour |
Appointment Duration |
||
|
Kedah |
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| 1. | Ar-Rahnu YaPEIM Cawangan Pendang | No.3A, Taman Gembira, Pekan Pendang, 06700 Pendang, Kedah | 04-759 3040 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
2/12/2019-2/12/2024 |
| 2. | Ar-Rahnu YaPEIM Cawangan Kodiang | No. 8, Tingkat Bawah, Jalan Berjaya, Taman Berjaya, 06100 Kodiang, Kedah | 04-925 0119 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
25/10/2022-2/12/2024 |
|
Pulau Pinang |
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| 3. | Ar-Rahnu YaPEIM Cawangan Sungai Dua | No. 22, Jalan Merbau Indah, Taman Merbau Indah, 13800 Butterworth, Pulau Pinang | 04-356 7027 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
3/12/2019-2/12/2024 |
| 4. | Ar-Rahnu YaPEIM Cawangan Penaga | No. 5, Bazaar MARA Penaga, 13100 Penaga, Seberang Perai Utara, Pulau Pinang | 04-351 1890 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
17/6/2021-2/12/2024 |
| 5. | Ar-Rahnu YaPEIM Cawangan Simpang Ampat | No. 33, Jalan Besar Simpang Ampat, Taman Tempua, 14100 Simpang Ampat, Pulau Pinang | 04-587 4816 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
25/10/2022-2/12/2024 |
|
Johor |
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| 6. | Ar-Rahnu YaPEIM Cawangan Parit Jawa | No. 2-28, Jalan Abdul Jabbar, Taman Dahlia, Parit Jawa, 84150 Muar, Johor | 06-987 5052 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
5/12/2019-2/12/2024 |
| 7. | Ar-Rahnu YaPEIM Cawangan Bukit Gambir | No. 155, Jalan Gambir 7, Bandar Baru Bukit Gambir,84800, Tangkak, Johor | 06-9762632 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
14/08/2024 – 2/12/2024 |
|
Terengganu |
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| 8. | Ar-Rahnu YaPEIM Cawangan Setiu | No. 12, Tingkat 1, Bangunan MDS, Jalan Besar, 22100 Bandar Permaisuri, Setiu, Terengganu | 09-609 8463 | Sunday – Thursday 9:00am – 4:30pm |
9/12/2019-2/12/2024 |
|
Perlis |
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| 9. | Ar-Rahnu YaPEIM Cawangan Kangar | No. 1, Taman Progresif, Repoh, 01000 Kangar, Perlis | 04-759 0559 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
2/12/2019-2/12/2024 |
|
Negeri Sembilan |
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| 10. | Ar-Rahnu YaPEIM Cawangan Rembau | No. 18, Jalan CU 1, Taman Chembong Utama, 71300 Rembau, Negeri Sembilan | 06-685 1800 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
17/6/2021-2/12/2024 |
| 11. | Ar-Rahnu YaPEIM Cawangan Bandar Enstek | No. 76, Jalan Timur 6/1b, Timur Enstek,71760, Bandar Enstek, Negeri Sembilan | 06-7948780 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
14/08/2024 – 2/12/2024 |
|
Perak |
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| 12. | Ar-Rahnu YaPEIM Cawangan Changkat Jering | LO4, Kedai MARA Changkat Jering, Jalan Changkat Jering Utama, Changkat Jering, 34850 Taiping, Perak | 05-855 1426 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
25/10/2022-2/12/2024 |
| 13. | Ar-Rahnu YaPEIM Cawangan Gerik | No 5, Jalan Persiaran Pasar, Majlis Daerah Gerik,33300, Gerik, Perak | 05-7918768 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
05/08/2024 – 2/12/2024 |
|
Kelantan |
|||||
| 14. | Ar-Rahnu YaPEIM Cawangan Pengkalan Chepa | Tingkat Atas, PT 163, Mukim Baung, 16100 Kota Bharu, Kelantan | 09-773 2568 | Sunday – Thursday 9:00am – 4:30pm | 31/10/2022 – 2/12/2024 |
| 15. | Ar-Rahnu YaPEIM Pengkalan Kubor | Pt 252, Tingkat Bawah, Mukim Ketil, Pengkalan Kubor, 16080 Tumpat, Kelantan | 09-7211293 | SUNDAY – THURSDAY 9:00am – 4:30pm |
23/06/2024-2/12/2024 |
| 16. | Ar-Rahnu YaPEIM Cawangan Beris Kubor Besar | Pt 780, Kompleks Perniagaan Blok C1, Beris Kubor Besar, Tanjung Pauh, 16050, Bachok, Kelantan | 09-7640090 | SUNDAY – THURSDAY 9:00am – 4:30pm |
23/06/2024-2/12/2024 |
| 17. | Ar-Rahnu YaPEIM Cawangan Tumpat | No. 146 (Bawah), Jalan Hulu Pasar, 16200, Tumpat, Kelantan | 09-7211293 | SUNDAY – THURSDAY 9:00am – 4:30pm |
23/06/2024-2/12/2024 |
| 18. | Ar-Rahnu YaPEIM Cawangan Bandar Baru Jeli | N0 12, Lot 2006, Bandar Baru Jeli, 17600, Jeli, Kelantan | 03-9440963 | SUNDAY – THURSDAY 9:00am – 4:30pm |
23/06/2024-2/12/2024 |
|
Melaka |
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| 19. | Ar-Rahnu YaPEIM Cawangan Sungai Udang | No. 26, Jalan Kerambit 4, Bandar Baru Sungai Udang, 76300 Sungai Udang, Melaka | 06-351 1910 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
27/10/2022-2/12/2024 |
| 20. | Ar-Rahnu YaPEIM Cawangan Paya Rumput | No. 1, Jalan Inang 1, Taman Paya Rumput Utama, 76450 Melaka | 06-333 8593 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
27/10/2022-2/12/2024 |
| 21. | Ar-Rahnu YaPEIM Cawangan Merlimau | Jc 150, Bandar Baru Merlimau Utara, 77300, Merlimau, Melaka | 06-2638500 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
12/08/2024 – 2/12/2024 |
|
Selangor |
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| 22. | Ar-Rahnu YaPEIM Cawangan Bandar Seri Putra | 5-1, Jalan Seri Putra 1/6, Bandar Seri Putra, Kajang,43000, Kajang, Selangor | 03-89124239 | Monday – Friday 9:00am – 4:30pm Close for Friday Prayers 12:30pm to 2:30pm |
12/08/2024 – 2/12/2024 |
List of Agents: Kedai Mesra Petronas
|
No. |
Agent Name |
Agent’s Details |
|||
|---|---|---|---|---|---|
|
Address |
Contact No. |
Operation Hour |
Appointment Duration |
||
|
Pahang |
|||||
| 1. | Kedai Mesra Petronas Beserah | Lot 1050, Batu 4, Jalan Beserah, 26100 Kuantan, Pahang | 09-544 6007 | Monday – Sunday 7:00am – 10:00pm |
27/11/2022-31/12/2026 |
|
Terengganu |
|||||
| 2. | Kedai Mesra Petronas Permaisuri | Lot 2112, Kg. Balik Bukit Bandar Permaisuri, 22100 Bandar Permaisuri, Terengganu | 013-939 9988 | Monday – Sunday 7:00am – 10:00pm |
28/11/2022-31/12/2026 |
|
Perak |
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| 3. | Kedai Mesra Petronas Kuala Kangsar 1 | Lot 3311, Jalan Sultan Iskandar Shah, 33000 Kuala Kangsar, Perak | 05-776 1412 | Monday – Sunday 7:00am – 10:00pm |
14/11/2023-31/12/2026 |
| 4. | Kedai Mesra Petronas Jalan Kampar Mukim Teja | Lot PT 2015, Mukim Teja, 31600 Gopeng, Perak | 05-359 6890 | Monday – Sunday 7:00am – 10:00pm |
14/11/2023-31/12/2026 |
| 5. | Kedai Mesra Petronas Padang Rengas | Lot PT 497, HS(M), Kg. Buaya, Padang Rengas, 33700 Kuala Kangsar, Perak | 05-758 4209 | Monday – Sunday 7:00am – 10:00pm |
14/11/2023-31/12/2026 |
|
Melaka |
|||||
| 6. | Kedai Mesra Petronas Ayer Keroh Arah Utara | Lot 565, Lebuhraya Senawang – Air-Keroh (North Bound), 78000 Alor Gajah, Melaka | 06-556 5248 | Monday – Sunday 7:00am – 10:00pm |
20/11/2023-31/12/2026 |
| 7. | Kedai Mesra Petronas Lebuh AMJ Sungai Petai | Lot 4753, GMM 871, Lebuh AMJ Sungai Petai, Mukim Sungai Petai, 78000 Alor Gajah, Melaka | 06-558 5101 | Monday – Sunday 7:00am – 10:00pm |
20/11/2023-31/12/2026 |
| 8. | Kedai Mesra Petronas Lubok China | Lot 1702, Batu 27, Jalan Lubok China, 78100 Lubok China, Melaka | 06-696 6230 | Monday – Sunday 7:00am – 10:00pm |
4/12/2023-31/12/2026 |
| 9. | Kedai Mesra Petronas Ayer Molek | Lot 1486, Pekan Air Molek, 75460 Ayer Molek, Melaka | 014-933 8707 | Monday – Sunday 7:00am – 10:00pm |
4/12/2023-31/12/2026 |
|
Kelantan |
|||||
| 10. | Kedai Mesra Petronas Chetok | PT 6913, HSM 4815, Kg. Beting Chetok, Mukim Chetok, 17040 Pasir Mas, Kelantan | 09-794 1477 | Monday – Sunday 7:00am – 10:00pm |
11/12/2023-31/12/2026 |
|
Pulau Pinang |
|||||
| 11. | Kedai Mesra Petronas Bagan Ajam | Lot 1444, Jalan Bagan Ajam, Butterworth,13050, Mukim 9, Seberang Perai Tengah, Pulau Pinang | 04-3333192 | Monday – Sunday 7:00am – 10:00pm |
03/09/2024-20/06/2029 |
Do’s and Dont’s
|
No. |
Do’s |
|---|---|
| 1. |
Please make sure you go to our authorized Agent Banking only that holds:
|
| 2. | Please ensure the transaction is done inside the Agent ‘s premise only. |
| 3. | Please make sure cash deposit transaction and cash withdrawal transaction is performed by you. |
| 4. | Please make sure you bring enough cash / your Bank Islam Debit card to perform any Agent Banking transaction. |
| 5. |
Please verify the transaction and amount before pressing on a green button on the Point-Of-Sale (P.O.S) terminal machine at agent’s premise. **Transaction is done on real-time basis from Agent’s premise to Bank Islam Head Office**. |
| 6. | Please ask for customer’s copy receipt as a proof of the transaction conducted and check the accuracy of the information printed out on the receipt before leaving agent’s premise. Receipt will be printed out directly from Point-Of-Sale (P.O.S) terminal machine. |
| 7. | Keep your receipt for future reference even though the transaction appears to have failed before leaving the agent’s premise. |
| 8. | Please inform the Bank in the event of an agent’s misconduct, such as charging fee or claiming other payments, fraud and others |
| 9. | Contact Bank Islam’s Contact Centre & Customer Care at 03-26900 900 for any enquiries or assistance related to Bank Islam Agent Banking. |
|
No. |
Dont’s |
|---|---|
| 1. | Perform any transactions at any unauthorized agents or premises. |
| 2. | Reveal your account balance to Agent / third party. |
| 3. |
Pay any of charges impose by Agent Banking. **If incurred charges, it will be displayed at agent premise and printed out on the receipt**. |
| 4. | Received manual receipt issued by agent. |
| 5 | Dealing with agent if the Point-Of-Sale (P.O.S) terminal is not at the exact place where it should be. |
| 6. | Reveal or share your ATM Card, ATM card PIN number or account balance with any third party including the agent itself. |
| 7. | Do not allow any third party to misuse your account for illegal transaction. |
| 8. | Don’t delay informing the Bank should there is any transactions disputes. |
Eligibility & Requirements
How do I perform my transaction at Bank Islam Agent Banking?
- Walk in to any premise with Bank Islam Agent Banking logo displayed.
- Inform agent the type of services you wish to transact.
- Prepare sufficient amount of cash upon deposit transaction, standby your MyKad upon withdrawal transaction. Please remember your pin number for transaction.
- Once transaction is successful, agent will issue a copy of transaction receipt for customer keeping.
|
No. |
Transaction |
Required Documentation |
|---|---|---|
| 1. | Cash Deposit | Debit-i/ ATM card or Cash |
| 2. | Cash Withdrawal | MyKad & Debit-i/ ATM card |
| 3. | Mobile reload | Debit-i/ ATM card or Cash |
For any enquiries please call Bank Islam Contact Centre & Customer Care at 03-26 900 900
Fees & Charges
No charges or fees charged to customer.
