New Safety Measures
We have implemented a range of enhancements to ensure the utmost safety and security. Our commitment to protecting your safety is reflected in the following measures:
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Kill Switch A feature that allows users to block any outgoing transactions from customer accounts and suspend debit cards from performing any withdrawal or purchase via Internet Banking or GO by Bank Islam mobile app. Click here for more information. |
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Cooling-Off Period A feature to safeguard against unauthorised Internet Banking (IB), GO by Bank Islam and GO Biz by Bank Islam transactions. With this, there is a 12-hour waiting period for new activations or changes. |
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GO Secure Enhanced authentication to approve online transactions using GO Secure on GO by Bank Islam mobile app, replacing IAC via SMS. |
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Post Transaction Notification All transactions done via Internet Banking (IB), GO by Bank Islam and GO Biz by Bank Islam will be notified to customers via email and push notifications. |
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Online Access Activation via ATM First time registration for Internet Banking, GO by Bank Islam and new device for GO will require activation at ATM. |