Financing Support & Assistance

Having difficulties in servicing your financing ? We are here to assist you.

Manage your financial obligations via our Rescheduling & Restructuring (R&R) Program.

Retail Customers (for Individuals only)


Click here for FAQ and R&R Application Form (Retail)

Click here for R&R Calculator (Retail)

Click here for to Opt-out ‘Program Penyelarasan Tunggakan dan Lanjutan Tempoh Pembiayaan’ (Retail Customers)
For further assistance, kindly contact Retail Special Assets Management Department (Jabatan Pengurusan Aset Khas Runcit):

Unit

Tel. No.
Retail Collection (Pungutan Runcit)



+03 2180 3600
Retail Recovery (Pemulihan Runcit)
Retail Special Recovery (Pemulihan Khas Runcit) +03 2782 1000

(Monday to Friday – 9.00 a.m. to 6.00 p.m.)

Non-Retail Customer (SME, Commercial & Corporate Customer)


Click here for FAQ and R&R Application Form (Non-Retail)

Note: Non-Retail refer to any business financing
For further assistance, kindly contact Non-Retail Special Assets Management Department (Jabatan Pengurusan Aset Khas Perniagaan):

Unit

Tel. No.
Non-Retail Collection Management (Pengurusan Kutipan Perniagaan) +03 2782 1162
Corporate Recovery (Pemulihan Korporat) +03 2707 8627
+03 2782 1150
+03 2782 1161

(Monday to Friday – 9.00 a.m. to 6.00 p.m.)

Program Prihatin – Banjir


Click here for Frequently Asked Question (FAQ)

Click here for Application Form