Uniteller

Strategic Partnership Bank Islam – Lembaga Tabung Haji (TH); Uniteller Service

Uniteller is Bank Islam’s counter service which enables TH customers to perform cash transactions such as deposit (cash and non-cash), withdrawal and fund transfer as well as non-cash transactions such as account opening, TH print mini statement and Hajj registration at Bank Islam branches. Transactions can be done at all Bank Islam 135 branches nationwide and 971 self-service terminals nationwide.

Services Offered / Transaction Types at Counter:

1.  Opening TH account

  • Adult Account
  • Children Account

2.  Deposit

3.   Withdrawal

4.   Fund transfer TH to TH account

5.   TH Print Mini Statement

6.  Hajj registration

  • Individual
  • Group
Eligibility / Requirements

1.   New TH Account Opening

Adult Account

Religion

Muslim only

Residential

Malaysian citizen only

Identification Document

  • MyKad / MyPolis / MyTentera or
  • Kad Kuasa Polis / Tentera

Age Requirement

18 years old and above

Minimum initial deposit

RM2.00

Minimum account balance

RM2.00

Bank Islam’s ATM / Debit Card

Existing Bank Islam’s Customer: The TH account will be linked to the existing Bank Islam ATM/Debit Card

Non Bank Islam Customer: To open new TH Account, customer needs to open Bank Islam Savings/Current Account for customer to entitle for new ATM/Debit card for TH account linkage

Note: The Bank Islam’s ATM/Debit card linkage is based on the TH customer’s discretion/request

Children Account

Religion

Muslim only

Residential

Malaysian citizen only

Identification Document

  • Birth Certificates,
  • Legal Adoption Certificate, or
  • Mykid

Important:

  • Parents/ guardian must be a Malaysian citizen and has an existing TH account.
  • Parent / guardian must present MyKad / MyPolis / MyTentera or Kad Kuasa Polis / Tentera including Birth Certificate / MyKid / MyKad of the account holder.
  • Guardian must be restricted to the ‘Lawful Custodian’ which allowed only:
  • Biological father or mother
  • Step father or mother
  • Registered foster father or mother
  • Child is not mandatory to be presented during account opening.

Age Requirement

Below 18 years old

Minimum initial deposit

RM2.00

Minimum account balance

RM2.00

2.   Counter Services

Deposit Transaction Through Counter

Cash

  • Minimum transaction is RM2.00.
  • Customer can also deposit cash through CDM*

Non Cash

  • House Cheque, Local Cheque, Money Order Postal Order
  • Customer can also Deposit Cheque through CQM*

Withdrawal Transaction Through Counter

  • Minimum balance is RM2.00 has to be maintained in the account;
  • Minimum amount of withdrawal is RM1.00;
  • Customer may withdraw cash only;
  • Withdrawal at counter can only be made with ID;
  • Maximum TH cash withdrawal at counter is RM10,000.00 per transaction, per day and per customer; and
  • Customer can also withdraw cash through ATM*

3.   TH Print Mini Statement

  • The mini statement request can only be performed by:
    • Account holder
    • Valid guardian for trust account
  • Mini statement can be requested at:
    • Any of TH Branches; or
    • Any of TH Branches; or
  • Third party request for mini statement is not allowed. For any third-party request, Branch is to advise customers to obtain the statement at any TH counter.

4.   Fund Transfer between TH Account

  • Fund transfer between TH account is opened to ‘Active’ and ‘Non-Active’ account;
  • Customer can also transfer fund through ATM*

5.   Hajj Registration

  • Minimum account balance is RM1,305.00
  • Customer must present during Hajj Registration
  • Any arising matter regarding Hajj, after Hajj Registration, should go straight to Pejabat Pengendali which stated in the Registration Slip.
  • Customer is not allowed to register within 5 years from date of completed previous Hajj.
  • Documents required:
    • Hajj Registration Form at Bank Islam
    • Original ID (MyKad / MyPolis / MyTentera, or Kad Kuasa Polis / Tentera
    • TH Passbook
    • Latest EPF statement, at least within 2 weeks (if applicable)

Register with EPF

  • Allow customer to register the Hajj using Employee Provident Fund (EPF) facility without necessity to have RM1,300.00 in their account at TH.
  • Customer with EPF registration is allowed to register together with group registration.
  • Requirements:
    • To have EPF account balance at least RM1,300.00 in ‘Akaun 2’.
    • Not reach 55 years old
    • To provide latest EPF statement (within 2 weeks)

Group Registration

  • All customers must present during the registration.
  • All customers must bring original ID during the registration.
  • A minimum number of people for Hajj registration is 1 per group.
  • Maximum number of people for Hajj registration are six (6) people per group.

Note: Note: If the number for group registration exceeds six (6) people, the remaining number will be registered in the next group.

*Subject to Bank Islam ATM/Debit card is link to TH Account; Terms and Conditions apply